Fulfil complete province to carry out " civilized service Olympic Games, harmony reveals Heibei " arouse congress spirit, city of island of emperor of the Qin Dynasty is begun extensively " start service brand, image of the city that cultivate harbor " activity, advance industry of whole town each window to update a concept further, improve service quality, make service brand, establish urban image, to receive Beijing Olympic Games created high grade service environment 2008.
It is to establish good service figure to receive an Olympic Games. The personnel that asks whole town window serves an unit
2 it is to make excellent business technical ability serve an Olympic Games. Begin in industry of whole town window complete member groom greatly activity, cogent enhance the service technical ability from personnel of course of study. The unit of window of concerning foreign affairs or foreign nationals such as communal service industry and edge check, custom waits in travel, business affairs, finance, wholesome, municipal, communication, combinative business work is real, begin knowledge of sign language of skill of professional morality, post, foreign language, Olympic Games, lash-up extensively to deal with wait for education to groom, raise service level. Undertake to satisfy abstruse the need of ample competition, in the window promotion that faces public of society, service directly use mandarin mixes 100 English is daily diction, accomplish all employee to must tell mandarin, the employee of business of concerning foreign affairs or foreign nationals can use a foreign language adroitly, use civilized, normative industry term, ban with service avoid language. So far, whole town attends the sign language of Olympic Games knowledge, foreign language personnel that serves relevant skill to groom with the Olympic Games to already exceeded 30 thousand person-time, groom rate for 84% , the service level of each window industries gets whole town promote apparently. Whole this year town still will parade in brigade trade investment is made nearly 900 million yuan " the Olympic Games swims " brand, make Olympic Games travel welcome a plan, groom Olympic Games travel is special talent, make item of high-quality goods of Olympic Games travel.
3 it is to hammer into shape top-ranking service quality ensures an Olympic Games. In whole town public service industry is firm establish " service the first " consciousness, strengthen an industry to groom, according to industry characteristic and service content, ceaseless aggrandizement serves consciousness, the standard serves behavior, improve the business quality that serves personnel and service quality. Mix in the window industry that faces Olympic Games of society, service directly especially the society serves an organization, every job property allows, progressively promotion acceptance is made, fair show make, credit is made, head ask be in charge of making wait for working system, announce post duty to the society, handle affairs regulation of method of discipline of standard of program, service, rate, work, inquiry, compensation, accept masses self-consciously to supervise. It is with public utility exemple, up to now, city of island of emperor of the Qin Dynasty is enlightened " public transportation hot line " brand, seek advice, complain, be in harmony is an organic whole, execute " a gleam of puts through, overall service " , great and convenient a travel that citizen and nonlocal tourist are in city of island of emperor of the Qin Dynasty and sightseeing. Make by company of power of city of island of emperor of the Qin Dynasty " electric power red waists-coat " brand with " illume ego, enlighten Olympic Games " value is gone after and " only then at client demand, eventually the client is satisfactory " service concept to receive the Olympic Games built powerful power supply to guarantee a system 2008.